Fizz: Voice of the Customer Software helps colleagues work together to create better business results.
Powered by customer and operational insights, Fizz provides real-time alerts, prioritises strategic issues and diagnoses root causes. It helps teams to plan their actions and access the best possible solutions.Fizz: Voice of the Customer Software Introduction Brochure
Voice of the Customer programmes create customer experience excellence and competitive advantage
The UK customer experience top 100 achieved double the
5-year revenue growth of the FTSE 100.
Organisations that have over 50% employee
engagement retain over 80% of their customers.
A tailored solution for your business, four modules built around your needs:
Feedback and Alerts
Engages everyone in achieving customer experience excellence
Head of Customer Experience/Insight
Digital Channel Manager
Link Fizz: Voice of the Customer Software to your wider CEM activities:
Unite around a single guiding vision and accelerate transformation
Create brilliant and commercially effective customer journeys